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 Best Rates for Self Storage in San Diego near Mission Valley & Hillcrest! 

Frequently Asked Questions

What types of storage does Lock-It Lockers Self Storage offer?

We offer personal, business, and vehicle storage:


  • Personal Storage: If you're relocating, renovating, or reorganizing, we have personal storage units available so you can easily store furniture, family keepsakes, or seasonal lawn and garden equipment. Storage is a perfect temporary solution to store items while between homes, during a move, or to de-clutter your home for staging purposes when it's up for sale.


  • Business Storage: For professionals, we offer business storage units where you can secure and easily access your supplies, file cabinets, documents, and office furniture.


  • Vehicle Storage: To protect your boat, RV, or automobile we also have outdoor parking. Call or visit our facility to learn more!


What size units do you offer and how much do they cost? 

We have a wide variety of unit sizes to meet any need. Our unit sizes range from 100 square feet to over 200 square feet.


Do I have to sign a contract?

We have a rental agreement for the first month, renewable on a month-to-month basis.


Do I need storage insurance?

Though not mandatory, storage insurance is highly recommended to protect the value of your belongings.


What is the difference between office hours and gate hours?

Office hours are hours when a facility manager is available to assist you. Gate hours are hours you will have access to your unit using your personal gate access code.


What is a drive-up unit?


A drive-up accessible unit gives you the ability to load your belongings directly from a vehicle or truck.


What is a roll-up door?

We have four-panel garage style doors that you simply slide up to enter.


When can I get my belongings? 

As our tenant, you will have access to your unit 7 days a week during normal gate hours using your personal gate access code.


Do I provide my own lock? 

Yes, but you can purchase a new lock at the Lock-It Lockers office. We highly recommend a disc-type lock to provide you the highest level of security.


How do I calculate how much storage space to rent? 

Choosing the right size unit will ensure you only pay for the storage you need. Check out our self storage calculator to determine exactly what size you will need and be sure to visit [our helpful self storage tips page](tips) to maximize your storage space! Still not sure what size you will need? Call or stop in and ask our expert property staff to assist you in determining the right size for your items. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.


What is the difference between an indoor and outdoor unit?

An outdoor unit can be accessed without entering a storage building. Drive-up units are only offered outdoors. An indoor unit is located within a building on the property and will require you to go inside to access your unit.


How do I get inside the gate?

Our facility has an electronic gate system which can only be opened by a tenant with their own assigned security code.


What security measures does Lock-It Lockers Self Storage take? 

We go to great lengths to protect your belongings while they are in our care. The following security features help keep our facility safe:


  • Video cameras: Our facilities use video cameras as a security measure. Cameras are generally located at the point of entry and exit and other areas around the facility.


  • Electronic Gate System: Our facility has an electronic gate system which can only be opened by a security code that is assigned to each individual tenant at the time of lease signing. The code allows us to monitor who is entering and exiting the facility and ensure that only customers have access to the property.


  • Fenced & Well-Lit: Our property contains fencing around the perimeter to deter intruders and to keep animals off the premises. We are well lit to ensure your personal security while on-site after dark and to make sure any suspicious activity is visible.


  • Resident Manager: Lock-It Lockers is proud to be one of the few facilities in the area that still has a resident manager living on the property and providing extra security during the evening hours.


Does Lock-It Lockers prorate my move out?

Monthly billing is done on the anniversary of your move-in date. Rent is never prorated or refunded. Tenants must vacate the storage unit no later than the anniversary date to avoid being charged for the next month.


How can I make my payment?

Payments can be processed by registering with our secure, online payment process. You can set up to make your payment online every month or set up for auto debit payments and give yourself one less thing to think about every month. You can also make your payment in person or by mail or arrange to have your payment automatically charged to your credit card. We accept Visa, MasterCard, Discover, and American Express.


Does Lock-It Lockers offer special discounts to select groups? 

We offer several special discounts. Senior citizens and students are eligible for discounts upon move-in.  Additionally, as a way to say thank you to the men and women serving our nation, we offer a monthly discount to all active military personnel. Special identification may be required to receive such discounts.