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Lock-It Lockers Self Storage Privacy Policy

We value your interest in Lock-It Lockers Self Storage; we respect and share your concern about privacy. So that you understand our policies and your options, we have prepared this policy to explain what information we gather about you when you visit our website and related platforms, how we use it, and the safeguards we have in place to protect it. This policy may be updated from time to time, so check periodically for changes.

Information Collected by Lock-It Lockers Self Storage

General information: We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your self storage unit rental preferences. You can choose not to provide information to us, but in general most of the information we request from you is required in order for you reserve a self storage unit, sign up for a discount, participate in a survey or contest, ask us a question, or initiate other transactions on our website.

Proxy information: When you make a reservation for someone else through this website, we will request personal information and self storage unit rental preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and rental preferences, as any access to view or change their information will be available only through your account.

Information from other sources: We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.

Automatic information: We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as units viewed and buttons clicked. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.

Cookies and other web/mobile technologies: Cookies are small data text files and can be stored on your computer's hard drive (if your web browser permits). This website uses cookies to (a) help us recognize your browser as a previous site visitor, (b) to help us customize content based on what you click/access, and (c) to measure and research the effectiveness of our features and offerings. The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you refuse to accept cookies, you may not be able to access many of the travel tools offered on our website.

Other web/mobile bits: We may use local shared objects (also referred to as "flash cookies"), or web beacons (tiny graphics with a unique identifier placed into the code of a web page). We use these technologies to monitor traffic patterns and enhance user experiences. Like other cookies, they can only access personally identifiable information that you have provided on this site, and cannot be accessed by other websites.

Call recording: We have established proper procedures to protect the privacy of all callers and call recipients in connection with call recording services, and otherwise fully comply with all applicable laws, regulations and governmental or self-regulatory guidelines. We create a digital audio recording of incoming telephone calls which may then be played, replayed, transcribed, monitored, analyzed and archived by employees, contractors, officers, agents, authorized representatives or other trusted third parties of Lock-It Lockers Self Storage. Content may include, without limitation, personal and non-personal data related to such calls.

We Protect Your Information

We want you to feel confident about using this website to reserve self storage unit(s), and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. We implement a variety of security measures. Only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. We use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. Following a transaction, your private information (credit cards, phone number, etc.) will not be stored on our servers.

Underage Restrictions

This is a general audience website and does not offer services directed to children. Should we receive a request from a child whom we know to be under 13, we will use any personal information provided by the child for the sole purpose of responding once directly to that child's request and then will delete the personal information. If we otherwise gain actual knowledge that a child under the age of 13 has provided any personal information to us, we will immediately delete this information.

How Information May Be Used or Shared

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the self storage reservation(s) you make at our facilities. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with your self storage booking confirmation and updates; to manage your account, including processing bills and providing rent notifications or property updates; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

This website may share your information with the following entities and circumstances:

  • Trusted third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or contests, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.
  • Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
  • Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites' use of your personal information and we encourage you to review the privacy policies of any website that referred you here.
  • In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
  • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.
  • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
  • Companies within our corporate family.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties. For example, we may share website visitor and self storage unit rental statistics. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

You can choose not to provide us with any information, although it may be needed to book your self storage or to take advantage of certain features offered on this site.

Reviews, Comments and Other Submissions

We appreciate hearing from you. Please be aware that by submitting content to this website by electronic mail, postings on this website or otherwise, including any self storage service reviews, photographs, video, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "submissions"), you (a) grant Lock-It Lockers Self Storage and our affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media, now known or hereafter devised; and (b) grant us and our affiliates and sub-licensees the right to use the name that you submit in connection with such Submission, if they choose.

However, you acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a self storage service review that you submit) at our discretion. You further grant us the right to pursue at law any person or entity that violates your or our rights by a breach of this policy. We take no responsibility and assume no liability for any submissions posted or submitted by you. If you do not agree to our privacy policy terms, please do not provide us with any submissions.

You are fully responsible for the content of your submissions, (specifically including, but not limited to, reviews posted to this website). You are prohibited from posting or transmitting to or from this website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or units); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this website. You acknowledge that Lock-It Lockers Self Storage has the right to control (e.g. use, publish, remove) any content you submit without notice to you. If you submit more than one review for the same self storage service, only your most recent submission is eligible for use.

Facebook Contest

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF

WINNING.

1. Eligibility: This Campaign is open only to those who sign up at the https://1.shortstack.com/tJHtbw and who are 18 years of

age or older as of the date of entry. The Campaign is only open to legal residents of the United States, and is void where

prohibited by law. Employees of Lock-It Lockers Self Storage, its affiliates, subsidiaries, advertising and promotion agencies,

and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of

Employees are not eligible to participate in the Campaign. The Campaign is subject to all applicable federal, state, and local laws

and regulations. Void where prohibited.

2. Agreement to Rules: By participating, the Contestant (“You”) agree to be fully unconditionally bound by these Rules, and You

represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of Lock-It

Lockers Self Storage as final and binding as it relates to the content of this Campaign.

3. Campaign Period: Entries will be accepted online starting on Monday, December 14, 2015 at 12:00 am PT and ending Friday,

December 23, 2015 at 11:59 pm PT. All online entries must be received by Saturday, December 23, 2015 at 11:59 pm PT.

4. How to Enter: The Campaign must be entered by submitting an entry using the online form provided at

https://lockitlockersholidaycontest.shortstack.com/tJHtbw. The entry must fulfill all Campaign requirements, as specified, to be

eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole

discretion of Lock-It Lockers Self Storage. Optional verbiage to include: You may enter only once. You must provide the

information requested. You may not enter more times than indicated by using multiple email addresses, identities, or devices in

an attempt to circumvent the rules. If You use fraudulent methods or otherwise attempt to circumvent the rules, your submission

may be removed from eligibility at the sole discretion of Lock-It Lockers Self Storage.

5. Prizes: The Winner(s) of the Campaign (the “Winner”) will receive $100 Visa Gift Card. The specifics of the prize shall be

solely determined by Lock-It Lockers Self Storage. No cash or other prize substitution shall be permitted except at Lock-It

Lockers Self Storage’s discretion. The prize is nontransferable. Any and all prize-related expenses, including without limitation

any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or

transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. Acceptance of prize constitutes

permission for Lock-It Lockers Self Storage to use Winner’s name, likeness, and entry for purposes of advertising and trade

without further compensation, unless prohibited by law.

6. Odds: The odds of winning depend on the number of eligible entries received.

7. Winner Selection and Notification: Winner will be selected by a random drawing under the supervision of Lock-It Lockers

Self Storage. Winner will be notified by email within five (5) days following selection of Winner. Lock-It Lockers Self Storage

shall have no liability for Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for Winner’s

provision of incorrect or otherwise non-functioning contact information. If Winner cannot be contacted, is ineligible, fails to

claim the prize within 5 days from the time award notification was sent, or fails to timely return a completed and executed

declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize

offered in this Campaign is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY

VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT LOCK-IT LOCKERS SELF STORAGE’S SOLE

DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE CAMPAIGN, AND ALL

PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Rights Granted by You: By entering this content (e.g., photo, video, text, etc.), You understand and agree that Lock-It Lockers

Self Storage, anyone acting on behalf of Lock-It Lockers Self Storage, and Lock-It Lockers Self Storage’s licensees, successors,

and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now

known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture,

voice, likeness, image, statements about the Campaign, and biographical information for news, publicity, information, trade,

advertising, public relations, and promotional purposes. Without any further compensation, notice, review, or consent. Optional

verbiage for Contests: By entering this content, You represent and warrant that your entry is an original work of authorship, and

does not violate any third party’s proprietary or intellectual property rights. If your entry infringes upon the intellectual property

right of another, You will be disqualified at the sole discretion of Lock-It Lockers Self Storage. If the content of your entry is

claimed to constitute infringement of any proprietary or intellectual proprietary rights of any third party, You shall, at your sole

expense, defend or settle against such claims. You shall indemnify, defend, and hold harmless Lock-It Lockers Self Storage from

and against any suit, proceeding, claims, liability, loss, damage, costs or expense, which Lock-It Lockers Self Storage may incur,

suffer, or be required to pay arising out of such infringement or suspected infringement of any third party’s right.

9. Terms & Conditions: Lock-It Lockers Self Storage reserves the right, in its sole discretion, to cancel, terminate, modify or

suspend the Campaign should virus, bug, non-authorized human intervention, fraud, or other cause beyond Lock-It Lockers Self

Storage’s control corrupt or affect the administration, security, fairness, or proper conduct of the Campaign. In such case, Lock-It

Lockers Self Storage may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken

by Lock-It Lockers Self Storage. Lock-It Lockers Self Storage reserves the right, in its sole discretion, to disqualify any

individual who tampers or attempts to tamper with the entry process or the operation of the Campaign or website or violates these

Terms & Conditions. Lock-It Lockers Self Storage has the right, in its sole discretion, to maintain the integrity of the Campaign,

to void votes for any reason, including, but not limited to: multiple entries from the same user from different IP addresses;

multiple entries from the same computer in excess of that allowed by Campaign rules; or the use of bots, macros, scripts, or other

technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate

operation of the Campaign may be a violation of criminal and civil laws. Should such attempt be made, Lock-It Lockers Self

Storage reserves the right to seek damages to the fullest extent permitted by law.

10. Limitation of Liability: By entering, You agree to release and hold harmless Lock-It Lockers Self Storage and its subsidiaries,

affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and

directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether

caused by negligence or not, from: (i) such entrant’s participation in the Campaign and/or his/her acceptance, possession, use, or

misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any

computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any

transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the

Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.

11. Disputes: THIS Campaign IS GOVERNED BY THE LAWS OF United States of America AND California WITHOUT

RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Campaign, participant agrees that any

and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Campaign,

shall be resolved individually, without resort to any form of class action, exclusively before a court located in California having

jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby

waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s

actual out-of-pocket expenses (i.e. costs associated with entering this Campaign). Participant further waives all rights to have

damages multiplied or increased.

12. Winners List: To obtain a copy of the Winner’s name or a copy of these Official Rules, mail your request along with a

stamped, self-addressed envelope to: Lock-It Lockers Self Storage 1560 Frazee Road San Diego, CA 92108. Requests must be

received no later than December 31, 2015 at 11:59 pm PT.

13. Sponsor: The Sponsor of the Campaign is Lock-It Lockers Self Storage 1560 Frazee Road San Diego, CA 92108.

14. Facebook: If you use Facebook to communicate or administer a contest or sweepstakes, include the following: The Campaign

hosted by Lock-It Lockers Self Storage is in no way sponsored, endorsed, administered by, or associated with Facebook.

16. ___ By checking here, You, the Contestant, have affirmatively reviewed, accepted, and agreed to all of the Official Rules.

Contact

Notices with respect to this website should be sent to:
Lock-It Lockers Self Storage, 1560 Frazee Road San Diego, CA 92108

We will review and address all notices that comply with the policies above.

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of privacy violations.